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  1. 1
    The relationship between emotional intelligence (EI) and job performance Munawati bt. Yaacob.
    by Munawati bt. Yaacob
    Published Sintok: Universiti Utara Malaysia, 2006..
  2. 2
    Dasar Pengurusan Sumber Manusia Perkhidmatan Awam
    Published Putrajaya JPA 2001
  3. 3
    Web-based human resources the technologies and trends that are transforming HR edited by Alfred J. Walker, Towers Perrin
    Published New York Mc Graw-Hill 2001
  4. 4
    Finding & keeping the best people harvard business review
    by HARVARD business review
    Published boston, massachusetts harvard business review press 2011