Search Results - "Customer relations."

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  1. 1
    Kaizen strategeis for customer care : how to create a powerful customer-care program and make it work

    Kaizen strategeis for customer care : how to create a powerful customer-care program and make it work by WELLINGTON

    Published 1995
    Subjects: “…Customer relations…”
  2. 2
    Secrets of customer relationship management : it's all about how you make them feel

    Secrets of customer relationship management : it's all about how you make them feel by BARNES

    Published 2001
    Subjects: “…Customer relations…”
  3. 3
    The customer rules : the 14 indispensable, irrefutable qualities of the greatest service companies in the world

    The customer rules : the 14 indispensable, irrefutable qualities of the greatest service companies in the world by BEEMER

    Published 2009
    Subjects: “…Customer relations…”
  4. 4
    Essentials of CRM : a guide to customer relationship management

    Essentials of CRM : a guide to customer relationship management by BERGERON

    Published 2002
    Subjects: “…Customer relations Management…”
  5. 5
    The complete idiot's guide to great customer service

    The complete idiot's guide to great customer service by KARR

    Published 1997
    Subjects: “…Customer relations…”
  6. 6
    Dealing with demanding customers : how to turn complaints into opportunities

    Dealing with demanding customers : how to turn complaints into opportunities by MARTIN

    Published 1994
    Subjects: “…Customer relations…”
  7. 7
    Managing to keep the customer : how to achieve and mantain superior customer service throughout the organization

    Managing to keep the customer : how to achieve and mantain superior customer service throughout the organization by DESATRICK

    Published 1993
    Subjects: “…Customer relations…”
  8. 8
    Customer care : how to improve competitiveness, staff motivation and profitability in today's service driven organization

    Customer care : how to improve competitiveness, staff motivation and profitability in today's service driven organization by COOK

    Published 1997
    Subjects: “…Customer relations…”
  9. 9
    The seven deadly skills of competing

    The seven deadly skills of competing by ESSINGER

    Published 1999
    Subjects: “…Customer relations…”
  10. 10
    Super service : seven keys to delivering great customer service

    Super service : seven keys to delivering great customer service by GEE

    Published 1999
    Subjects: “…Customer relations…”
  11. 11
    Loyalty com : customer relationship management in the new era of internet marketing

    Loyalty com : customer relationship management in the new era of internet marketing by NEWELL

    Published 2000
    Subjects: “…Customer relations…”
  12. 12
    Customer care : how to create an effective customer focus

    Customer care : how to create an effective customer focus by COOK

    Published 2000
    Subjects: “…Customer relations…”
  13. 13
    The handbook of world class customer service

    The handbook of world class customer service by COLEMAN

    Published 2000
    Subjects: “…Customer relations…”
  14. 14
    Customer experience management : a revolutionary approach to connecting with your customers

    Customer experience management : a revolutionary approach to connecting with your customers by SCHMITT

    Published 2003
    Subjects: “…Customer relations…”
  15. 15
    Why customers come back : how to create lasting customer loyalty

    Why customers come back : how to create lasting customer loyalty by LAWFER

    Published 2004
    Subjects: “…Customer relations…”
  16. 16
    The new age of innovation : driving co-created value through global networks

    The new age of innovation : driving co-created value through global networks by PRAHALAD

    Published 2008
    Subjects: “…Customer relations…”
  17. 17
    The inside advantage : the strategy that unlocks the hidden growth in your business

    The inside advantage : the strategy that unlocks the hidden growth in your business by BLOOM

    Published 2008
    Subjects:
  18. 18
    Increasing customer loyalty : Review

    Increasing customer loyalty : Review by HARVARD Business Review

    Published 2011
    Subjects:
  19. 19
    The customer differential : the complete guide to implementing customer relationship management

    The customer differential : the complete guide to implementing customer relationship management by NYKAMP

    Published 2001
    Subjects: “…Customer relations Management…”
  20. 20
    MANAGING working with the public

    MANAGING working with the public

    Published 1999
    Subjects: “…Customer relations management…”

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