Search Results - "Customer satisfaction"

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  1. 1
    Leardership and the customer revolution

    Leardership and the customer revolution by HEIL

    Published 1994
    Subjects: “…Customer satisfaction…”
  2. 2
    Total access : giving customers what they want in an anytime, anywhere world

    Total access : giving customers what they want in an anytime, anywhere world by MCKENNA

    Published 2002
    Subjects:
  3. 3
    Pengurusan khidmat pelanggan : petua & teknik

    Pengurusan khidmat pelanggan : petua & teknik by RAHMAT Ismail

    Published 2002
    Subjects:
  4. 4
    Exceptional service, exceptional profit : the secrets of building a five-star customer service organization

    Exceptional service, exceptional profit : the secrets of building a five-star customer service organization by INGHILLERI

    Published 2010
    Subjects:
  5. 5
    Taking charge and letting go : a breakthrough strategy for creating and managing the horizontal company

    Taking charge and letting go : a breakthrough strategy for creating and managing the horizontal company by SPECTOR

    Published 1995
    Subjects: “…Customer satisfaction…”
  6. 6
    The service profit chain : how leading companies link profit and growth to loyalty, satisfaction and value

    The service profit chain : how leading companies link profit and growth to loyalty, satisfaction and value by HESKETT

    Published 1997
    Subjects: “…Customer satisfaction…”
  7. 7
    Customer-focused quality : what to do on monday morning

    Customer-focused quality : what to do on monday morning by HINTON

    Published 1994
    Subjects: “…Customer satisfaction…”
  8. 8
    Applying sun Tzu's art of war in customer service

    Applying sun Tzu's art of war in customer service by KHOO Kheng-Hor

    Published 2002
    Subjects: “…Customer Satisfaction…”

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