Search Results - "Customer services"

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  1. 1
    Quality customer service for front line staff

    Quality customer service for front line staff by MARTIN

    Published 1994
    Subjects: “…Customer services…”
  2. 2
    Just say yes! : extreme customer service....How to give it! How to get it!

    Just say yes! : extreme customer service....How to give it! How to get it! by NULMAN

    Published 2000
    Subjects: “…Customer services…”
  3. 3
    BE our guest : perfecting the art of customer service

    BE our guest : perfecting the art of customer service

    Published 2001
    Subjects: “…Customer services…”
  4. 4
    The customer service workbook

    The customer service workbook by LAKE

    Published 2002
    Subjects: “…Customer services…”
  5. 5
    Customer service : a practical approach

    Customer service : a practical approach by HARRIS

    Published 2003
    Subjects: “…Customer services…”
  6. 6
    Positively outrageous service : how to delight and astound your customers and win them for life

    Positively outrageous service : how to delight and astound your customers and win them for life by GROSS

    Published 2004
    Subjects: “…Customer services…”
  7. 7
    Love thy customer : creating delight, preventing dissatisfaction, and pleasing your hardest-to-please customers

    Love thy customer : creating delight, preventing dissatisfaction, and pleasing your hardest-to-please customers by BRINKMAN

    Published 2006
    Subjects: “…Customer services…”
  8. 8
    Customer Service : apractical approach

    Customer Service : apractical approach by HARRIS

    Published 2007
    Subjects: “…Customer services…”
  9. 9
    Keeping the edge : giving customes the service they demand

    Keeping the edge : giving customes the service they demand by SCHAAF

    Published 1995
    Subjects: “…Customer services…”
  10. 10
    The customer-centered enterprise : how IBM and other world class companies achieve extraordinary results by putting customers first

    The customer-centered enterprise : how IBM and other world class companies achieve extraordinary results by putting customers first by THOMPSON

    Published 2000
    Subjects:
  11. 11
    Managing quality customer service

    Managing quality customer service by MARTIN

    Subjects: “…Customer services…”
  12. 12
    Customer mania! : it's never to late to build a customer focused company

    Customer mania! : it's never to late to build a customer focused company by BLANCHARD

    Published 2004
    Subjects: “…Customer services Management…”
  13. 13
    Service leadership : the quest for competitive advantage

    Service leadership : the quest for competitive advantage by GRONFELDT

    Published 2006
    Subjects: “…Customer services management…”
  14. 14
    Reaching the goal : how managers improve a services business using Goldratt's theory of constraints

    Reaching the goal : how managers improve a services business using Goldratt's theory of constraints by RICKETTS

    Published 2008
    Subjects: “…Customer services-Management…”
  15. 15
    Managing Service Quality : An International Journal -Vol.21, Num.4-5 2011

    Managing Service Quality : An International Journal -Vol.21, Num.4-5 2011

    Published 1991
    Subjects: “…Customer services management periodicals…”
  16. 16
    Managing Service Quality : An International Journal -Vol.21, Num.2-3 2011

    Managing Service Quality : An International Journal -Vol.21, Num.2-3 2011

    Published 1991
    Subjects: “…Customer services management periodicals…”
  17. 17
    What to say to a porcupine : 20 humorous tales that get to the heart of Great Customer Service

    What to say to a porcupine : 20 humorous tales that get to the heart of Great Customer Service by GAL

    Published 2008
    Subjects:
  18. 18
    The complete idiot's guide to great customer service

    The complete idiot's guide to great customer service by KARR

    Published 1997
    Subjects:
  19. 19
    Total quality service : a simplified approach to using Baldridge Award Criteria

    Total quality service : a simplified approach to using Baldridge Award Criteria by KESSLER

    Published 1996
    Subjects: “…Customer services…”
  20. 20
    Customer care : how to improve competitiveness, staff motivation and profitability in today's service driven organization

    Customer care : how to improve competitiveness, staff motivation and profitability in today's service driven organization by COOK

    Published 1997
    Subjects:

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