Search Results - "Loyalty"

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  1. 1
    Indispendable : how to become the company that your customers can't live without

    Indispendable : how to become the company that your customers can't live without by CALLOWAY

    Published 2005
    Subjects: “…Cstomer loyalty…”
  2. 2
    Loyalty rules : how today's leaders build lasting relationships

    Loyalty rules : how today's leaders build lasting relationships by REICHHELD

    Published 2001
    Subjects: “…Customer loyalty…”
  3. 3
    E-service : 24 ways to keep your customers when the competition is just a click away

    E-service : 24 ways to keep your customers when the competition is just a click away by ZEMKE

    Published 2001
    Subjects: “…Customer loyalty…”
  4. 4
    Why customers come back : how to create lasting customer loyalty

    Why customers come back : how to create lasting customer loyalty by LAWFER

    Published 2004
    Subjects:
  5. 5
    Increasing customer loyalty : Review

    Increasing customer loyalty : Review by HARVARD Business Review

    Published 2011
    Subjects: “…Customer loyalty…”
  6. 6
    Brand real : how smart companies live their brand promise and inspire fierce customer loyalty

    Brand real : how smart companies live their brand promise and inspire fierce customer loyalty by VINCENT

    Published 2012
    Subjects:
  7. 7
    The ultimate question : driving good profits and true growth

    The ultimate question : driving good profits and true growth by REICHHELD

    Published 2006
    Subjects:
  8. 8
    Exceptional service, exceptional profit : the secrets of building a five-star customer service organization

    Exceptional service, exceptional profit : the secrets of building a five-star customer service organization by INGHILLERI

    Published 2010
    Subjects: “…Customer loyalty…”
  9. 9
    The Shopper economy : the new way to achieve market place success by turning behavior into currency

    The Shopper economy : the new way to achieve market place success by turning behavior into currency by CRAWFORD

    Published 2012
    Subjects:
  10. 10
    Punching in : the unauthorized adventures of a front-line employee

    Punching in : the unauthorized adventures of a front-line employee by FRANKEL

    Published 2007
    Subjects: “…Employee loyalty…”
  11. 11
    The service profit chain : how leading companies link profit and growth to loyalty, satisfaction and value

    The service profit chain : how leading companies link profit and growth to loyalty, satisfaction and value by HESKETT

    Published 1997
    Subjects:
  12. 12
    Return on customer : creating maximum value from your scarcest resource

    Return on customer : creating maximum value from your scarcest resource by PEPPERS

    Published 2005
    Subjects:
  13. 13
    The loyalty advantage : essential steps to energize your company, your customers, your brand

    The loyalty advantage : essential steps to energize your company, your customers, your brand by DURKIN

    Published 2005
    Subjects: “…Employee loyalty…”
  14. 14
    Answering the ultimate question : how Net Promoter can transform your business

    Answering the ultimate question : how Net Promoter can transform your business by OWEN

    Published 2009
    Subjects:
  15. 15
    The determining factors of loyalty intention among co-operative members' towards consumer co-operatives in Malaysia [Thesis]

    The determining factors of loyalty intention among co-operative members' towards consumer co-operatives in Malaysia [Thesis] by Norazlan Hasbullah

    Published 2016
    Subjects:
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