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  1. 1
    Building your organizations TQM system : the unified total quality model Clarence Burns.
    by BURNS
    Published Kuala Lumpur: Synergy Book Int, 1997.
    Subjects: “…Total quality management system…”
  2. 2
    Employees perception towards current performance appraisal system in Perodua Service Centers Mustazar Azhar bin Nuzlan
    by MUSTAZAR Azhar bin Nuzlan
    Published Skudai Universiti Teknologi Malaysia 2001
    Subjects: “…Management system…”
  3. 3
    Quest for balance the human element in performance management systems Andre A. de Waal
    by DE WAAL
    Published New York John Wiley & Sons 2002
    Subjects: “…Human element in performance management systems…”