Suggested Topics within your search.
Showing 1 - 20 results of 20 for search '"Service industries"', query time: 0.19s Refine Results
  1. 1
    Service success ! lesson from a leader on how to turn around a service business Daniel I Kaplan with Carl Rieser..
    by KAPLAN
    Published New York: John Wiley, 1994.
    Subjects: “…Service industries -- Management…”
  2. 2
    Total quality service : how organizations use it to create a competitive advantage Stanley A. Brown.
    by BROWN
    Published Canada: Prentice Hall, 1992.
    Subjects: “…Service industries-Quality control…”
  3. 3
    Gemba kaizen : a commonsense,low-cost approach to management Masaaki Imai..
    by IMAI
    Published New York: Mc.Graw Hill, 1997.
    Subjects: “…Service Industries-management…”
  4. 4
    Improving service quality : achieving high performance in the public and public sectors Michael E.Milakovich..
    by MILAKOVICH
    Published Florida: St.Lucie Press, 1995.
    Subjects: “…Service industries -- Management…”
  5. 5
    SERVICE quality : multidisciplinary and multinational perspectives edited by Stephen W.Brown,Evert Gummesson,Bo Edvardsson,Bengtove Gustarsson..
    Published New York: Lexington Books, 1991.
    Subjects: “…Service industries-quality control…”
  6. 6
    Uncommon service : how to win by putting customers at the core of your business Frances Frei, Anne Morriss.
    by Frei
    Published Boston, Mass.: Harvard Business Review Press, 2012.
    Subjects: “…Service industries -- Management…”
  7. 7
    The eight suns of Asian service practising outstanding customer service in Asia David Freemantle
    by FREEMANTLE
    Published Singapore Prentice Hall 2003
    Subjects: “…Service industries Asia…”
  8. 8
    Improving service quality in the global economy achieving high performance in public and private sectors Michael E. Milakovich
    by MILAKOVICH
    Published Boca Raton, Florida Auerbach Publications 2006
    Subjects: “…Service industries Management…”
  9. 9
    Managing services using technology to create value Mark M. Davis
    by DAVIS
    Published New York McGraw-Hill 2003
    Subjects: “…Service industries…”
  10. 10
    Delivering quality service : balancing customer perceptions and expectations Valarie A. Zeithaml, A Parasuraman, Leonard L. Berry.
    by ZEITHAML
    Published New York: The Free Press, 1990.
    Subjects: “…Service industries -- Quality control -- Mathematical models…”
  11. 11
    The customer service activity book 50 activities for inspiring exceptional service Darryl S. Doane
    by DOANE
    Published New York AMACOM 2005
    Subjects: “…Services industries workers Training of…”
  12. 12
    Knowledge intensive business services organizational forms and national institution Marcela Miozzo and Damian Grim Shaw
    Published Massachusetts Edward Elgar 2006
    Subjects: “…services industries…”
  13. 13
    Service is front stage positioning services for value advantage James Teboul
    by TEBOUL
    Published New York Palgrave Macmillan 2006
    Subjects: “…Services industries Management…”
  14. 14
    Kualiti perkhidmatan penyelengaraan di bengkel kereta(Kajian Kes) Aruna bt Ismail@abd Wahab
    by ARUNA bt Ismail@Abd Wahab
    Published Bangi Universiti Kebangsaan Malaysia 2006
    Subjects: “…Services Industries…”
  15. 15
    An introduction to knowledge economy concepts and issues Sayed Hossain, Cheng Ming Yu
    by SAYED Hossain
    Published KL McGraw-Hill 2003
    Subjects: “…Information services industry…”
  16. 16
    You Can Hear Me Now how microloans and cell phones are connecting the world's poor to the global economy Nicholas P. Sullivan
    by SULLIVAN
    Published San Francisco Jossey-Bass 2007
    Subjects: “…Cellular telephone service industry Developing countries…”
  17. 17
    The changing phases of Malaysian economy Samuel Bassey Okposin, Abdul Halim Abdul Hamid and Ong Hway Boon
    by OKPOSIN
    Published London ASEAN Academic Press 1999
    Subjects: “…Financial services industry Malaysia…”
  18. 18
    The real deal my life in business and philanthropy Sandy Weill, Judah S. Kraushaar
    by WEILL
    Published New York Warner Business books 2006
    Subjects: “…Financial services industry United States…”
  19. 19
    The vandals' crown : how rebel currency traders overthrew the world's central banks Gregory Millman.
    by MILLMAN
    Published New York: the Free Press, 1995.
    Subjects: “…Financial services industry-Technological innovations inn…”
  20. 20
    IT work human capital issues in a knowledge-based environment Fried Niederman,Thomas W Feratt
    Published U.S.A Informations Age Pub 2006
    Subjects: “…Informations services industry Personnel management…”