Search Results - "Service management"

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  1. 1
    Service management : strategy and leadership in service business

    Service management : strategy and leadership in service business by NORMANN

    Published 2000
    Subjects:
  2. 2
    Winning the service game

    Winning the service game by SCHNEIDER

    Published 1995
    Subjects: “…Customer service Management…”
  3. 3
    Perkhidmatan Awam Malaysia : meningkatkan kecekapan dan keberkesanan sistem penyampaian perkhidmatan

    Perkhidmatan Awam Malaysia : meningkatkan kecekapan dan keberkesanan sistem penyampaian perkhidmatan

    Published 2006
    Subjects: “…Civil service Management Malaysia…”
  4. 4
    On great service : a framework for action

    On great service : a framework for action by BERRY

    Published 1995
    Subjects: “…Customer service management case studies…”
  5. 5
    Customer mania! : it's never to late to build a customer focused company

    Customer mania! : it's never to late to build a customer focused company by BLANCHARD

    Published 2004
    Subjects: “…Customer services Management…”
  6. 6
    Service leadership : the quest for competitive advantage

    Service leadership : the quest for competitive advantage by GRONFELDT

    Published 2006
    Subjects: “…Customer services management…”
  7. 7
    Reaching the goal : how managers improve a services business using Goldratt's theory of constraints

    Reaching the goal : how managers improve a services business using Goldratt's theory of constraints by RICKETTS

    Published 2008
    Subjects: “…Customer services-Management…”
  8. 8
    Service strategy : management moves for customer results

    Service strategy : management moves for customer results by HOROVITZ

    Published 2000
    Subjects:
  9. 9
    Service is front stage : positioning services for value advantage

    Service is front stage : positioning services for value advantage by TEBOUL

    Published 2006
    Subjects: “…Customer services Management…”
  10. 10
    Public Performance And Management Review : Vol.34, Num.3-4 [March-June 2011]

    Public Performance And Management Review : Vol.34, Num.3-4 [March-June 2011]

    Published 1975
    Subjects: “…Municipal services management research periodicals…”
  11. 11
    Managing Service Quality : An International Journal -Vol.21, Num.4-5 2011

    Managing Service Quality : An International Journal -Vol.21, Num.4-5 2011

    Published 1991
    Subjects: “…Customer services management periodicals…”
  12. 12
    Managing Service Quality : An International Journal -Vol.21, Num.2-3 2011

    Managing Service Quality : An International Journal -Vol.21, Num.2-3 2011

    Published 1991
    Subjects: “…Customer services management periodicals…”
  13. 13
    What to say to a porcupine : 20 humorous tales that get to the heart of Great Customer Service

    What to say to a porcupine : 20 humorous tales that get to the heart of Great Customer Service by GAL

    Published 2008
    Subjects:
  14. 14
    Ethical leadership in human services : a multi - dimensional approach

    Ethical leadership in human services : a multi - dimensional approach by MANNING

    Published 2003
    Subjects: “…Human services Management Moral and ethical aspects…”
  15. 15
    Best practices : building your business with customer focussed solutions

    Best practices : building your business with customer focussed solutions by HIEBELER

    Published 1998
    Subjects: “…Customer services-management-Case study…”
  16. 16
    Pengurusan sistem maklumat polis republik Indonesia

    Pengurusan sistem maklumat polis republik Indonesia by ABD.MALIK b.Hj.Hashim

    Published 1993
    Subjects: “…Polis Republik Indonesia Information services Management-Dissertations,thesis,etc.…”
  17. 17
    Pengurusan sistem maklumat polis negara Thailand bahagian NCB,Interpol

    Pengurusan sistem maklumat polis negara Thailand bahagian NCB,Interpol by MOHD AMIR b.Sulaiman

    Published 1993
    Subjects: “…Polis Negara Thailand Information services Management Dissertations,thesis,etc.…”
  18. 18
    100 Powerful Ways to Win & Keep New Customers : fast, simple, inexpensive, profitable & proven ideas you can use starting today

    100 Powerful Ways to Win & Keep New Customers : fast, simple, inexpensive, profitable & proven ideas you can use starting today by TIMM

    Published 2005
    Subjects:
  19. 19
    Influence of ethnic groups on service quality and customer satisfaction- the case of inland revenue board Malaysia

    Influence of ethnic groups on service quality and customer satisfaction- the case of inland revenue board Malaysia

    Published 2003
    Subjects:

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