Search Results - "Service quality"

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  1. 1
    Total quality service : principles,practices and implementation

    Total quality service : principles,practices and implementation by STAMATIS

    Published 1996
    Subjects: “…Customer service Quality control…”
  2. 2
    Service quality, customer satisfaction and loyalty in automotive after sales service in Malaysia [Thesis]

    Service quality, customer satisfaction and loyalty in automotive after sales service in Malaysia [Thesis] by Pathmanathan Rajoo

    Published 2018
    Subjects:
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  3. 3
    On great service : a framework for action

    On great service : a framework for action by BERRY

    Published 1995
    Subjects:
  4. 4
    Customer-focused quality : what to do on monday morning

    Customer-focused quality : what to do on monday morning by HINTON

    Published 1994
    Subjects:
  5. 5
    Relationship between service quality and customer satisfaction : A case study at national productivity corporation (NPC)

    Relationship between service quality and customer satisfaction : A case study at national productivity corporation (NPC) by MAZRINA Binti Mohamed Ibramsah

    Published 2005
    Subjects:
  6. 6
    The relationship between service quality with customer satisfaction and academic achievement in private institutions of higher learning

    The relationship between service quality with customer satisfaction and academic achievement in private institutions of higher learning by SHAHMI bin Mohtar

    Published 2005
    Subjects: “…Sonsumer satisfaction Service quality Malaysia…”
  7. 7
    Managing Service Quality : An International Journal -Vol.21, Num.4-5 2011

    Managing Service Quality : An International Journal -Vol.21, Num.4-5 2011

    Published 1991
    Subjects:
  8. 8
    Managing Service Quality : An International Journal -Vol.21, Num.2-3 2011

    Managing Service Quality : An International Journal -Vol.21, Num.2-3 2011

    Published 1991
    Subjects:
  9. 9
    Best practices : building your business with customer focussed solutions

    Best practices : building your business with customer focussed solutions by HIEBELER

    Published 1998
    Subjects:
  10. 10
    Influence of ethnic groups on service quality and customer satisfaction- the case of inland revenue board Malaysia

    Influence of ethnic groups on service quality and customer satisfaction- the case of inland revenue board Malaysia

    Published 2003
    Subjects:

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