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  1. 1
    Successful telephone techniques : how to improve your organisation's image Judith Taylor.
    by TAYLOR
    Published London: Kogan Page, 1994.
    Subjects: “…Telephone etiquette…”
  2. 2
    POWERFUL telephone skills a quick and handy guide for any manager or business owner
    Published New Jersey Career Press 1993
    Subjects: “…Telephone etiquette…”