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  1. 1
    Waves of change : business evolution through information technology

    Waves of change : business evolution through information technology by MCKENNEY

    Published 1994
    “…Harvard Business School Press ,…”
  2. 2
    Leading change

    Leading change by KOTTER

    Published 1996
    “…Harvard Business School Press ,…”
  3. 3
    Winning the service game

    Winning the service game by SCHNEIDER

    Published 1995
    “…Harvard Business School Press ,…”
  4. 4
    SEEKING customers

    SEEKING customers

    Published 1993
    “…Harvard Business School Press ,…”
  5. 5
    KEEPING customers

    KEEPING customers

    Published 1993
    “…Harvard Business School Press ,…”
  6. 6
    Working knowledge : how organizations manage what they know

    Working knowledge : how organizations manage what they know by DAVENPORT

    Published 1998
    “…Harvard Business School Press ,…”
  7. 7
    The world in 2020 : power culture and prosperity

    The world in 2020 : power culture and prosperity by MC RAE

    Published 1994
    “…Harvard Business School Press ,…”
  8. 8
    The human equation : building profits by putting people first

    The human equation : building profits by putting people first by PFEFFER

    Published 1998
    “…Harvard Business School Press ,…”
  9. 9
    The age of paradox

    The age of paradox by HANDY

    Published 1994
    “…Harvard Business School Press ,…”
  10. 10
    Justice on the job : resolving grievances in the nonunion workplace

    Justice on the job : resolving grievances in the nonunion workplace by EWING

    Published 1989
    “…Harvard Business School Press ,…”
  11. 11
    Competing on the edge : strategy as structured chaos

    Competing on the edge : strategy as structured chaos by BROWN

    Published 1998
    “…Harvard Business School Press ,…”
  12. 12
    Smart choices : a practical guide to making better decisions

    Smart choices : a practical guide to making better decisions by HAMMOND

    Published 1999
    “…Harvard Business School Press ,…”
  13. 13
    LEVERAGING the new infrastructure : how market leaders capitalize on information technology

    LEVERAGING the new infrastructure : how market leaders capitalize on information technology by WEILL

    Published 1998
    “…Harvard Business School Press ,…”
  14. 14
    New world, new rules : the changing role of the American corporation

    New world, new rules : the changing role of the American corporation by WHITMAN

    Published 1999
    “…Harvard Business School Press ,…”
  15. 15
    The WORK of teams

    The WORK of teams

    Published 1998
    “…Harvard Business School Press ,…”
  16. 16
    Reputation : realizing value from the corporate image

    Reputation : realizing value from the corporate image by FOMBRUN

    Published 1996
    “…Harvard Business School Press ,…”
  17. 17
    Results-based leadership

    Results-based leadership by ULRICH

    Published 1999
    “…Harvard Business School Press ,…”
  18. 18
    When sparks fly : igniting creativity in groups

    When sparks fly : igniting creativity in groups by LEONARD

    Published 1999
    “…Harvard Business School Press ,…”
  19. 19
    Adaptive enterprise : creating and leading sense-and-respond organizations

    Adaptive enterprise : creating and leading sense-and-respond organizations by HAECKEL

    Published 1999
    “…Harvard Business School Press ,…”
  20. 20
    Blown to bits : how the new economics of information transforms strategy

    Blown to bits : how the new economics of information transforms strategy by EVANS

    Published 1999
    “…Harvard Business School Press ,…”

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