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  1. 1
    The complete idiot's guide to great customer service by Ron Karr and Don Blohowiak.
    by KARR
    Published New York: Alpha Books, 1997.
    “…New York: Alpha Books, 1997.…”
  2. 2
    The Complete idiot's guide to the perfect interview by Marc Doria.
    by DORIO
    Published New York: Alpha Books, 1997.
    “…New York: Alpha Books, 1997.…”