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  1. 1041

    Managing quality dynamics by TEBOUL

    Published 1991
  2. 1042

    Innovation strategy by WEST

    Published 1992
  3. 1043

    Continuous prosess improvement : simplifying work flow systems by ROBSON

    Published 1991
  4. 1044

    Total quality management in the public sector : an international perspective by MORGAN

    Published 1994
  5. 1045

    Self managing teams by HICKS

    Published 1990
  6. 1046

    Training for total quality management by BURTON

    Published 1994
  7. 1047

    BEYOND total quality management : toward the emerging paradigm

    Published 1994
  8. 1048

    Cycle time reduction by HARBOUR

    Published 1996
  9. 1049

    Service success ! lesson from a leader on how to turn around a service business by KAPLAN

    Published 1994
  10. 1050

    Breakthrough thinking in total quality management by HOFFHERR

    Published 1993
  11. 1051

    Gemba kaizen : a commonsense,low-cost approach to management by IMAI

    Published 1997
  12. 1052

    How to make meetings work by PEEL

    Published 1990
  13. 1053

    On great service : a framework for action by BERRY

    Published 1995
  14. 1054

    Training for time management by MOON

    Published 1994
  15. 1055

    Creating tomorrow's organization : unlocking the benefits of future work by BIRCHALL

    Published 1995
  16. 1056

    Management strategy-and information technology : and readings by BARNATT

    Published 1996
  17. 1057

    Vital signs : using-quality, time and cost perfomance measurements to charts your company's future by HRONEC

    Published 1993
  18. 1058

    BENCHMARKING for best practices in the public sector

    Published 1996
  19. 1059

    The 10 natural laws of successful time and life management by SMITH

    Published 1994
  20. 1060

    Managing quality by BELL

    Published 1994