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Dealing with an angry public : a mutual gains approach to resolving disputes Lawrence Susskind and Patrick Field.
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SUSSKIND
Published New York: The Free Press, 1996.
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Built to win creating a world-class negotiating organization Hallam Movius, Lawrence Susskind
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MOVIUS
Published Boston,Mass; Harvard Business Press 2009
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Related Subjects
Corporate image --
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Issues management --
Negotiation
Negotiation in business
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