Keeping the edge : giving customes the service they demand
Main Author: | |
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Published: |
New York:
New York: Penguin, 1995.
1995.
|
Subjects: |
Physical Description: | 358p.; 23cm.. |
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ISBN: | 0525937994 |
Main Author: | |
---|---|
Published: |
New York:
New York: Penguin, 1995.
1995.
|
Subjects: |
Physical Description: | 358p.; 23cm.. |
---|---|
ISBN: | 0525937994 |