Keeping the edge : giving customes the service they demand
| Main Author: | |
|---|---|
| Format: | Book |
| Published: |
New York :
Penguin ,
1995
|
| Subjects: |
| Physical Description: | 358p. ; 23cm. |
|---|---|
| ISBN: | 0525937994 |
| Main Author: | |
|---|---|
| Format: | Book |
| Published: |
New York :
Penguin ,
1995
|
| Subjects: |
| Physical Description: | 358p. ; 23cm. |
|---|---|
| ISBN: | 0525937994 |