Total quality service : a simplified approach to using Baldridge Award Criteria
| Main Author: | |
|---|---|
| Format: | Book |
| Published: |
Kuala Lumpur :
First Agency ,
1996
|
| Subjects: |
HEADQUARTERS
| Call Number: |
658 562 KES |
|---|
| Accession | Item Category | Format | Status | Notes |
|---|
| B000003818 | OPEN SHELF | MONOGRAPH | AVAILABLE |