Total quality service : how organizations use it to create a competitive advantage

Bibliographic Details
Main Author: BROWN
Format: Book
Published: Canada : Prentice Hall , 1992
Subjects:

HEADQUARTERS

Holdings details from HEADQUARTERS
Call Number: 658 812 BRO
Accession Item Category Format Status Notes
B000002438 OPEN SHELF MONOGRAPH AVAILABLE
B000002458 OPEN SHELF MONOGRAPH AVAILABLE