The customer-centered enterprise : how IBM and other world class companies achieve extraordinary results by putting customers first

Bibliographic Details
Main Author: THOMPSON
Format: Book
Published: New York : Mc Graw Hill , 2000
Subjects:

HEADQUARTERS

Holdings details from HEADQUARTERS
Call Number: 658 812 THO
Accession Item Category Format Status Notes
B000006178 OPEN SHELF MONOGRAPH AVAILABLE