The customer delight principle : exceeding customer's expectation for bottom-line success
| Main Author: | |
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| Other Authors: | |
| Format: | Book |
| Published: |
Chicago :
McGraw Hill ,
2001
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| Subjects: |
HEADQUARTERS
| Call Number: |
658 812 KEI |
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| Accession | Item Category | Format | Status | Notes |
|---|
| B000007180 | OPEN SHELF | MONOGRAPH | AVAILABLE |