Mengukur kualiti perkhidmatan perbandaran menggunakan skala servqual : satu kajian di Majlis Perbandaran Shah Alam (MPSA), Shah Alam, Selangor
| Main Author: | |
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| Format: | Book |
| Published: |
Bangi :
Universiti Kebangsaan Malaysia ,
1998
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| Subjects: |
HEADQUARTERS
| Call Number: |
D658 8343 LIM |
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| Accession | Item Category | Format | Status | Notes |
|---|
| D000003405 | REFERENCE | THESIS AND DISSERTATIONS | AVAILABLE |