Mengukur kualiti perkhidmatan perbandaran menggunakan skala servqual satu kajian di Majlis Perbandaran Shah Alam (MPSA), Shah Alam, Selangor Lim An Tong

Mengukur kualiti perkhidmatan perbandaran menggunakan skala servqual satu kajian di Majlis Perbandaran Shah Alam (MPSA), Shah Alam, Selangor

Bibliographic Details
Main Author:	LIM An Tong
Published:	Bangi Bangi Universiti Kebangsaan Malaysia 1998 1998
Subjects:	Consumer satisfaction Consumer's preferences Universiti Kebangsaan Malaysia > Dissertations Consumer > Attitudes

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