Adopting and measuring customer service (SQ) in Islamic Banking : a case study in Bank Islam Malaysia Berhad
| Main Author: | SHAHRIL Shafie |
|---|---|
| Format: | Book |
| Published: |
Sintok :
Universiti Utara Malaysia ,
2003
|
Similar Items
Islamic Banking
by: LEWIS
Published: (2001)
by: LEWIS
Published: (2001)
Bank Profitability The Case of Islamic Banks in Malaysia [Thesis]
by: Faraismawati Osman
Published: (2013)
by: Faraismawati Osman
Published: (2013)
Macroeconomic variable consist of inflation interest and gross domestic product that affects the savings volume in the islamic banking system : a case study on bank islam Malaysia berhad and 2 major banks Malaysia banking and affin bank berhad
by: JAROLHIDAH Che Miran
Published: (2008)
by: JAROLHIDAH Che Miran
Published: (2008)
Islamic banking system : concepts and applications
by: SUDIN Haron
Published: (1997)
by: SUDIN Haron
Published: (1997)
Consumer perception on the logo re - brunding of Bank Islam Malaysia Berhad
by: NUR Nadirah Binti Mohamad Ishak
by: NUR Nadirah Binti Mohamad Ishak
Factors most important in encouraging and discouraging consumer adoption of internet banking
by: MOHD Bakhari Ismail
Published: (2001)
by: MOHD Bakhari Ismail
Published: (2001)
"Islamic" or "Islamizing" Banking product? Reconsidering Product Development`s Approaches in The Malaysian Islamic Banking Industry [Thesis]
by: Shahrul Azman bin Abd Razak
Published: (2016)
by: Shahrul Azman bin Abd Razak
Published: (2016)
LEADING ISSUES in Islamic banking and finance
Published: (1995)
Published: (1995)
An analysis of asset and liability management of Islamic banks : the case of BIMB
by: JAIZAH Othman
Published: (2003)
by: JAIZAH Othman
Published: (2003)
Evaluating Financial Fragility Of Islamic Banks In Malaysia [Thesis]
by: Ummul Khairiah binti Md Shahid
Published: (2014)
by: Ummul Khairiah binti Md Shahid
Published: (2014)
Impact of monetary policy and macroeconomic environtment on Islamic banking operations in a dual banking system of Malaysia[Thesis]
by: Mohammed Zakkariya Bin Mulkiaman
Published: (2016)
by: Mohammed Zakkariya Bin Mulkiaman
Published: (2016)
Corporate social responsibility of Islamic Banks in Malaysia : A synthesis of Islamic and stakeholders' perspectives[Thesis]
by: Asyraf Wajidi Dusuki
Published: (2005)
by: Asyraf Wajidi Dusuki
Published: (2005)
Bank consolidation as a strategic response to the banking crisis : an analysis of the choice of anchor banks
by: TALAGAVATHI a/p R. Karapayah
Published: (2002)
by: TALAGAVATHI a/p R. Karapayah
Published: (2002)
Determinants of Islamic Bank's Non-Performin Financing in Malaysia[Thesis]
by: Siti Zulaikha binti Mohamd Zobir
Published: (2017)
by: Siti Zulaikha binti Mohamd Zobir
Published: (2017)
Banking law
by: LEE Mei Pheng
Published: (1995)
by: LEE Mei Pheng
Published: (1995)
Economic value added (EVA) as the measurement of financial performance of commercial banks
by: Atiqah Binti Abdul Rani
Published: (2008)
by: Atiqah Binti Abdul Rani
Published: (2008)
Bank risk taking and deposit insurance premium : Comparison between Islamic and conventional bank [Thesis]
by: Sharifah Adlina binti Syed Abdullah
Published: (2013)
by: Sharifah Adlina binti Syed Abdullah
Published: (2013)
Banking in Asia : the end of entitlement
by: CASSERLEY
Published: (1999)
by: CASSERLEY
Published: (1999)
Peranan kawalseliaan Bank Negara Malaysia terhadap bank-bank perdagangan dengan menumpukan kepada jenayah kolar putih [Thesis]
by: NORHAYATI Mohamed
Published: (1989)
by: NORHAYATI Mohamed
Published: (1989)
Customer service : a practical approach
by: HARRIS
Published: (2003)
by: HARRIS
Published: (2003)
Measuring service quality performace towards customer's satisfaction at National Library of Malaysia [Thesis]
by: Zalina bt Abdul Rahim
Published: (2012)
by: Zalina bt Abdul Rahim
Published: (2012)
Al-Rahn dalam perundangan Islam dan Perlaksanaannya di Bank Rakyat
by: ZURINA Abdul Khalid
Published: (1995)
by: ZURINA Abdul Khalid
Published: (1995)
Customer Service : apractical approach
by: HARRIS
Published: (2007)
by: HARRIS
Published: (2007)
Ar-Rahnu scheme's growth for bank kerjasama Rakyat Malaysia Berhad(a study on profitability and efficiency)
by: NURLIANA bt Salehuddin
Published: (2008)
by: NURLIANA bt Salehuddin
Published: (2008)
Banking strategies and beyond 2000
by: GANDY
Published: (2000)
by: GANDY
Published: (2000)
Determinants of Customers' Intention To Use 1Aslah Personal Fianncing-i Bank Rakyat [Thesis]
by: Najdiah binti Ismail
Published: (2013)
by: Najdiah binti Ismail
Published: (2013)
Analisis prestasi kewangan bank perdagangan tempatan berbanding dengan bank perdagangan asing
by: HAMIDON bin Abdul Hamid
Published: (1989)
by: HAMIDON bin Abdul Hamid
Published: (1989)
The customer service workbook
by: LAKE
Published: (2002)
by: LAKE
Published: (2002)
The world of customer service
by: ODGERS
Published: (2004)
by: ODGERS
Published: (2004)
Beyond customer service : keeping customers for life
by: GERSON
Published: (1992)
by: GERSON
Published: (1992)
An integrated approach to improve customer service a study of operational consiperations in customer service department
by: IDZATUL Farahana Binti Ithnin
Published: (2008)
by: IDZATUL Farahana Binti Ithnin
Published: (2008)
Perancangan lokasi cawangan Bank Rakyat
by: BASAR b. Hj. Abd. Rahman
Published: (1998)
by: BASAR b. Hj. Abd. Rahman
Published: (1998)
The awareness of mudharabah saving accounting of BIMB among islamic banking students of UITM Shah Alam
by: NURFAHANAH bt Kamson
Published: (2008)
by: NURFAHANAH bt Kamson
Published: (2008)
An Analysis on The Most Significant Variable for Non-Performing Financing in Malaysian Islamic Banking System [Thesis]
by: Azmi bin Hassan
Published: (2014)
by: Azmi bin Hassan
Published: (2014)
Customer service and support : implementing effective strategies
by: ARMISTEAD
Published: (1993)
by: ARMISTEAD
Published: (1993)
Branded customer service : the new competitive edge
by: Barlow
Published: (2004)
by: Barlow
Published: (2004)
Managing quality customer service
by: MARTIN
by: MARTIN
Impact of capital adequacy requirement on performance and efficiency of Islamic and conventional banks in OIC member countries [Thesis]
by: Mastura Abdul Karim
Published: (2012)
by: Mastura Abdul Karim
Published: (2012)
Relationship between service quality and customer satisfaction : A case study at national productivity corporation (NPC)
by: MAZRINA Binti Mohamed Ibramsah
Published: (2005)
by: MAZRINA Binti Mohamed Ibramsah
Published: (2005)
Various aspects of the blood bank in university Hospital
by: LILA bt P. Mohamed Meeran
Published: (1983)
by: LILA bt P. Mohamed Meeran
Published: (1983)
Similar Items
-
Islamic Banking
by: LEWIS
Published: (2001) -
Bank Profitability The Case of Islamic Banks in Malaysia [Thesis]
by: Faraismawati Osman
Published: (2013) -
Macroeconomic variable consist of inflation interest and gross domestic product that affects the savings volume in the islamic banking system : a case study on bank islam Malaysia berhad and 2 major banks Malaysia banking and affin bank berhad
by: JAROLHIDAH Che Miran
Published: (2008) -
Islamic banking system : concepts and applications
by: SUDIN Haron
Published: (1997) -
Consumer perception on the logo re - brunding of Bank Islam Malaysia Berhad
by: NUR Nadirah Binti Mohamad Ishak