Kepuasan pelanggan dan hubungannya dengan kualiti perkhidmatan satu kajian di Istana Budaya Kuala Lumpur Alexander Anak Wong

Kepuasan pelanggan dan hubungannya dengan kualiti perkhidmatan satu kajian di Istana Budaya Kuala Lumpur

Bibliographic Details
Main Author:	ALEXANDER Anak Wong
Published:	Sintok Sintok Universiti Utara Malaysia 2004 2004
Subjects:	Consumer > Attitudes University Utara Malaysia > Dissertations Customer services Consumer satisfaction Consumer behavior

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