Positively outrageous service : how to delight and astound your customers and win them for life

Bibliographic Details
Main Author: GROSS
Format: Book
Published: Chicago : Dearborn Trade Pubs. , 2004
Edition:2nd ed.
Subjects:

HEADQUARTERS

Holdings details from HEADQUARTERS
Call Number: 658 8 GRO
Accession Item Category Format Status Notes
B000009629 OPEN SHELF MONOGRAPH AVAILABLE
B000010490 OPEN SHELF MONOGRAPH AVAILABLE