Service strategy : management moves for customer results

Bibliographic Details
Main Author: HOROVITZ
Other Authors: Hororitz
Format: Book
Published: Britain : Pearson Education Limited , 2000
Edition:2nd ed
Subjects:

HEADQUARTERS

Holdings details from HEADQUARTERS
Call Number: 658 812 HOR
Accession Item Category Format Status Notes
B000009729 OPEN SHELF MONOGRAPH AVAILABLE