Human sigma : Managing the employee-customer encounter

Bibliographic Details
Main Author: FLEMING
Other Authors: Asplund
Format: Book
Published: New York : Gallup Press , 2007
Subjects:

HEADQUARTERS

Holdings details from HEADQUARTERS
Call Number: 658 FLE
Accession Item Category Format Status Notes
B000012442 OPEN SHELF MONOGRAPH AVAILABLE
B000013013 OPEN SHELF MONOGRAPH AVAILABLE