Exceptional service, exceptional profit : the secrets of building a five-star customer service organization

Bibliographic Details
Main Author: INGHILLERI
Other Authors: Solomon
Format: Book
Published: New York : AMACOM , 2010
Subjects:

HEADQUARTERS

Holdings details from HEADQUARTERS
Call Number: 658 812 ING
Accession Item Category Format Status Notes
B000013581 OPEN SHELF MONOGRAPH AVAILABLE