Measuring service quality performace towards customer's satisfaction at National Library of Malaysia [Thesis]
| Main Author: | |
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| Format: | Thesis Book |
| Published: |
Selangor :
Faculty of Information Management,Universiti Teknologi Mara ,
2012
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| Subjects: | |
| Online Access: | http://ilmu.jpa.gov.my/document/0000031852.pdf |
Internet
http://ilmu.jpa.gov.my/document/0000031852.pdfHEADQUARTERS
| Call Number: |
D14915 ZAL |
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| Accession | Item Category | Format | Status | Notes |
|---|
| D000014915 | REFERENCE | THESIS AND DISSERTATIONS | AVAILABLE |