The mediating effect of waiting time on the relationship between service quality and customer satisfaction [Thesis]

Bibliographic Details
Main Author: Alim Impira
Format: Thesis Book
Published: Kedah : Othman yeop Abdullah Graduate School of Business , 2012
Subjects:
Online Access:http://ilmu.jpa.gov.my/document/0000032982.pdf

Internet

http://ilmu.jpa.gov.my/document/0000032982.pdf

HEADQUARTERS

Holdings details from HEADQUARTERS
Call Number: D13768 ALI
Accession Item Category Format Status Notes
D000013768 REFERENCE THESIS AND DISSERTATIONS AVAILABLE