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  1. 1
    PUBLIC relations : the Malaysian experience Institut Perhubungan Raya Malaysia..
    Published Kuala Lumpur: Federal Pubs., 1986.
  2. 2
    Public relations : strategies and tactics Dennis L. Wilcox, Philip H. AUH, Warren K. Agee.
    by WILCOX
    Published New York: Harpercollins College Pub, 1995.
  3. 3
    Strategic communications management Jon White and Laura Mazur.
    by WHITE
    Published Wokingham: Addison Wesley, 1995.
  4. 4
    Dealing with an angry public : a mutual gains approach to resolving disputes Lawrence Susskind and Patrick Field.
    by SUSSKIND
    Published New York: The Free Press, 1996.