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00000cam a2200000 7i4500 |
| 001 |
0000017781 |
| 005 |
20040902.0 |
| 008 |
040628s1998 |
| 090 |
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|a D658.8343
|b LIM
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| 100 |
1 |
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|a LIM An Tong
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| 245 |
1 |
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|a Mengukur kualiti perkhidmatan perbandaran menggunakan skala servqual :
|b satu kajian di Majlis Perbandaran Shah Alam (MPSA), Shah Alam, Selangor
|c Lim An Tong
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| 260 |
0 |
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|a Bangi :
|b Universiti Kebangsaan Malaysia ,
|c 1998
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| 300 |
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|a xiii,110p. ;
|c 30cm.
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| 500 |
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|a Thesis(Sarjana Pentadbiran Perniagaan)-UKM,1998
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|a Consumer satisfaction
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| 650 |
0 |
0 |
|a Consumer's preferences
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| 650 |
0 |
0 |
|a Consumer
|x Attitudes
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| 650 |
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|a Universiti Kebangsaan Malaysia
|x Dissertations
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| 999 |
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|a D000003405
|b THESIS AND DISSERTATIONS
|c REFERENCE
|e Default branch
|